{"id":7141,"date":"2022-07-11T11:20:00","date_gmt":"2022-07-11T09:20:00","guid":{"rendered":"https:\/\/www.upto.ch\/fleet\/service\/"},"modified":"2022-08-08T14:12:11","modified_gmt":"2022-08-08T12:12:11","slug":"service","status":"publish","type":"page","link":"https:\/\/www.upto.ch\/en\/fleet\/service\/","title":{"rendered":"Procedure in the event of damage"},"content":{"rendered":"<div data-component=\"OverlappingImages\" data-props=\"{\n    &quot;large_image&quot;: {\n        &quot;url&quot;: &quot;https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-scaled.jpg&quot;,\n        &quot;id&quot;: 7136,\n        &quot;title&quot;: &quot;shutterstock_391368811&quot;,\n        &quot;width&quot;: 2600,\n        &quot;height&quot;: 1733,\n        &quot;srcset&quot;: &quot;https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-scaled.jpg 2600w, https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-300x200.jpg 300w, https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-1600x1067.jpg 1600w, https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-768x512.jpg 768w, https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-1536x1024.jpg 1536w, https:\\\/\\\/www.upto.ch\\\/wp-content\\\/uploads\\\/shutterstock_391368811-2048x1365.jpg 2048w&quot;,\n        &quot;type&quot;: &quot;image\\\/jpeg&quot;\n    },\n    &quot;headline&quot;: &quot;&lt;strong&gt;UPTO Fleet Management&lt;\\\/strong&gt;&quot;,\n    &quot;title&quot;: &quot;&lt;strong&gt;Carefree, also in the event of damage&lt;\\\/strong&gt;&quot;,\n    &quot;teaser&quot;: &quot;We are available for you and your drivers 24\\\/7 also in the event of damage. Always contact us directly in case of repairs or damages, here you can find all instructions.&quot;,\n    &quot;second_headline&quot;: &quot;One number for every (damage) case&lt;br&gt;\\u00a0&lt;a href=\\&quot;http:\\\/\\\/+41(0)582158808\\&quot;&gt;+41 58 215 88 08&lt;\\\/a&gt;&quot;,\n    &quot;reverse_columns&quot;: false,\n    &quot;remove_left_space&quot;: false,\n    &quot;add_decors&quot;: &quot;&quot;,\n    &quot;bg_color&quot;: &quot;#fff&quot;,\n    &quot;anchor_slug&quot;: &quot;&quot;,\n    &quot;small_image&quot;: {\n        &quot;url&quot;: null\n    }\n}\" data-prop-children=\"\n&lt;div\n\tdata-component=&quot;Button&quot;\n\tdata-props=&quot;{\n    &amp;quot;align&amp;quot;: &amp;quot;left&amp;quot;,\n    &amp;quot;title&amp;quot;: &amp;quot;&amp;quot;,\n    &amp;quot;type&amp;quot;: &amp;quot;primary&amp;quot;,\n    &amp;quot;link&amp;quot;: {\n        &amp;quot;url&amp;quot;: &amp;quot;&amp;quot;\n    },\n    &amp;quot;defaultBgColor&amp;quot;: &amp;quot;rgba(var(--clr-gray))&amp;quot;,\n    &amp;quot;disabled&amp;quot;: false,\n    &amp;quot;b2b_b2c_modal&amp;quot;: false,\n    &amp;quot;iconBefore&amp;quot;: true\n}&quot;\n&gt;&lt;\/div&gt;\n\n\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Procedure and contacts<\/h2>\n\n\n\n<p>Our services are curated individually. Learn which modules and processes apply to your company through our trainings and your dedicated fleet manager.<\/p>\n\n\n<div class=\"dhsv-akkordeon\" data-props=\"{\n    &quot;align&quot;: &quot;wide&quot;,\n    &quot;selected&quot;: -1,\n    &quot;hasAllOpenButton&quot;: false,\n    &quot;onlyOne&quot;: false\n}\">\n        <div class=\"dhsv-akkordeon--inner\">\n       <div>\n           \n<div class=\"dhsv-akkordeon--item\" aria-expanded=\"false\">\n    <button class=\"item-header\">\n        <h4>Breakdowns<\/h4>\n        <div class=\"dhsv-button-icon\">\n            <span><\/span>\n            <span><\/span>\n        <\/div>\n    <\/button>\n    <div class=\"dhsv-akkordeon--item__body\" style=\"height: 0\">\n        <div>\n            \n\n<p>After performing the usual procedures during a breakdown, contact us:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Call UPTO +<a href=\"http:\/\/+41(0)582158808\">41 58 215 88 08<\/a>, state your name, vehicle registration plate number, your location and what happened<\/strong><\/li><\/ul>\n\n\n\n<p>We take care of everything \u2013 you do not need to worry about anything.<\/p>\n\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"dhsv-akkordeon--item\" aria-expanded=\"false\">\n    <button class=\"item-header\">\n        <h4>Accident<\/h4>\n        <div class=\"dhsv-button-icon\">\n            <span><\/span>\n            <span><\/span>\n        <\/div>\n    <\/button>\n    <div class=\"dhsv-akkordeon--item__body\" style=\"height: 0\">\n        <div>\n            \n\n<h4 class=\"wp-block-heading\"><strong>Collision with injured persons<\/strong><\/h4>\n\n\n\n<p>First perform the usual procedures for accidents and inform the police (117) and ambulance (112). Then contact us<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Call UPTO <a href=\"http:\/\/+41(0)582158808\">+41 58 215 88 08<\/a>\u00a0, state your name, vehicle registration plate number, your location and what happened<\/li><\/ul>\n\n\n\n<p>We take care of the tow truck that brings your vehicle to the next garage. There you will receive a replacement car and do not need to worry about anything else.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Collision with no casualties (only material damage)<\/strong><\/h4>\n\n\n\n<p>Perform the usual procedure for accidents and inform the police (117) if necessary. If both affected parties agree, you can fill out the accident report directly (in the glove compartment). Under any circumstance, take pictures at the site of the accident of all involved vehicles. Then contact us:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Call UPTO <a href=\"http:\/\/+41(0)582158808\">+41 58 215 88 08<\/a>, state your name, vehicle registration plate number, your location and what happened<\/li><li>Send the accident report and pictures to\u00a0<a href=\"mailto:flotte@axa.ch\">flotte@axa.ch<\/a><\/li><\/ul>\n\n\n\n<p>We take care of the tow truck that brings your vehicle to the next partner garage. There you will receive a replacement car, the invoice for the repair goes directly to us and take care of the coordination with your insurance.<\/p>\n\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"dhsv-akkordeon--item\" aria-expanded=\"false\">\n    <button class=\"item-header\">\n        <h4>Damages and error messages<\/h4>\n        <div class=\"dhsv-button-icon\">\n            <span><\/span>\n            <span><\/span>\n        <\/div>\n    <\/button>\n    <div class=\"dhsv-akkordeon--item__body\" style=\"height: 0\">\n        <div>\n            \n\n<p>We take care of everything:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Take pictures of damages and send those together with your name, a description of the incident and the vehicle registration plate number via e-mail to&nbsp;<a href=\"mailto:flotte@axa.ch\">&nbsp;flotte@axa.ch<\/a><\/li><\/ul>\n\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"dhsv-akkordeon--item\" aria-expanded=\"false\">\n    <button class=\"item-header\">\n        <h4>Services and tires change<\/h4>\n        <div class=\"dhsv-button-icon\">\n            <span><\/span>\n            <span><\/span>\n        <\/div>\n    <\/button>\n    <div class=\"dhsv-akkordeon--item__body\" style=\"height: 0\">\n        <div>\n            \n\n<p>We adapt the processes for service and tire changes individually to the company\u2019s requirements. You will be told what process applies to you in the initial trainings. For questions, do not hesitate to contact us.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Via e-mail to\u00a0<a href=\"mailto:flotte@axa.ch\">flotte@axa.ch<\/a>\u00a0or via phone\u00a0<a href=\"http:\/\/+41(0)582158808\">+41 58 215 88 08<\/a><\/li><\/ul>\n\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"dhsv-akkordeon--item\" aria-expanded=\"false\">\n    <button class=\"item-header\">\n        <h4>loss of fuel card<\/h4>\n        <div class=\"dhsv-button-icon\">\n            <span><\/span>\n            <span><\/span>\n        <\/div>\n    <\/button>\n    <div class=\"dhsv-akkordeon--item__body\" style=\"height: 0\">\n        <div>\n            \n\n<p>Inform your fleet manager and he takes care of the reordering and all related expenses.<\/p>\n\n\n        <\/div>\n    <\/div>\n<\/div>\n\n\n       <\/div>\n    <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Information regarding invoices and contact<\/h2>\n\n\n\n<p>All invoices can be sent to AXA Mobility Services AG directly via post or e-mail to&nbsp;<a href=\"mailto:flotte@axa.ch\">flotte@axa.ch<\/a>&nbsp;.<br>For repair shops: Please send us a quotation for the repair beforehand.<\/p>\n\n\n\n<p><strong>Billing address:<br><\/strong>AXA Mobility Service AG<br>Flottenmanagement<br>H\u00f6lzliwisenstrasse 11<br>8604 Volketswil<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Procedure and contacts Our services are curated individually. Learn which modules and processes apply to your company through our trainings and your dedicated fleet manager. Information regarding invoices and contact All invoices can be sent to AXA Mobility Services AG directly via post or e-mail to&nbsp;flotte@axa.ch&nbsp;.For repair shops: Please send us a quotation for the &hellip; <a href=\"https:\/\/www.upto.ch\/en\/fleet\/service\/\">Continued<\/a><\/p>\n","protected":false},"author":6,"featured_media":7137,"parent":4148,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7141","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Procedure in the event of damage - UPTO | Flottenmanagement<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.upto.ch\/en\/fleet\/service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procedure in the event of damage - UPTO | Flottenmanagement\" \/>\n<meta property=\"og:description\" content=\"Procedure and contacts Our services are curated individually. 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